Privacy Policy – Shediglobal Data Services
This Privacy Policy explains how Shediglobal Data Services ("we", "our", or "us") collects, uses, stores, and protects your personal information when you use our VTU platform. By accessing or using our services, you agree to the terms outlined in this policy.
Information We Collect
We collect personal information such as your full name, email address, phone number, login details, and transaction history when you register or use our services. We also collect device and usage data to improve platform performance.
How We Use Your Information
Your data is used to process airtime, data, cable TV, and electricity payments, verify your identity, prevent fraud, improve service delivery, send transaction alerts, and provide customer support.
Data Protection & Security
We use industry-standard encryption, secure servers, and access controls to protect your data. Although we take strong security measures, no online platform can guarantee 100% security.
Cookies & Tracking
We use cookies and similar tracking technologies to improve user experience, remember login sessions, analyze traffic, and understand user behavior on our platform.
Third-Party Services
We may share limited data with trusted third-party providers such as payment gateways, telecom APIs, and service partners required to complete transactions.
Your Rights
You have the right to access, update, or request deletion of your personal data. You may also contact our support team for any privacy-related concerns.
Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication.